Before you start
You will be able to
- Distinguish a parameter from a statistic, and explain what a sampling distribution is.
- Calculate the standard error of a sample mean and of a sample proportion, with the finite population correction when the sample is a large share of the population.
- Explain the central limit theorem, and judge how large a sample must be for a sample mean to be close to normal when the population is skewed.
- Calculate probabilities for a sample mean or proportion with the normal model, and recognise when that model is unreliable.
- Compare simple random, systematic, stratified and cluster samples, and identify the biases that a larger sample does not remove.
Review first
- The normal distribution — Sampling distributions are often normal: z-scores and NORM.DIST answer questions about them.
- Collecting data: sources, samples and bias — Populations, samples, sampling frames, simple random samples and the biases of surveys are introduced there.
- Descriptive statistics and regression in Excel — The ToolPak’s Standard Error line, s ÷ √n, is the estimate of the standard error this lesson explains.
Fictional case A fictional coffee business founded by Ana Lim. It starts as a catering and barista-training service, opens its own cafés and an online shop for beans, and plans a canned cold brew.
The idea
Fictional case
Ana’s spring review used all 231 orders. Most of her questions from now on will be answered from part of the data: 79 survey replies, 40 bags weighed, one month’s orders. How far can a sample’s average stray from the truth it estimates? To find out, she treats the 231 spring orders as a population whose mean she knows, $39.38, and draws samples from it to see what the samples say.
Parameters and statistics
A parameter describes a population and a statistic describes a sample. For the 231 orders taken as the population, the mean is μ = $39.38 and the standard deviation σ = $100.68, calculated with STDEV.P because these are all the values. A random sample of 30 of them has its own mean x̄ and standard deviation s, and these change from sample to sample. The difference between a statistic and its parameter is B01’s sampling error.
| Population (parameter) | Sample (statistic) | |
|---|---|---|
| Size | N | n |
| Mean | μ | x̄ |
| Standard deviation | σ (STDEV.P) | s (STDEV.S) |
| Proportion | p | p̂ (“p-hat”) |
The sampling distribution of the mean
Draw 30 orders at random and average them. Do it again, and again. Each sample gives a different x̄, and the distribution of x̄ over all the samples that could be drawn is its sampling distribution. It answers the question a single sample can’t: how far from μ is a sample mean likely to be? Three facts describe it, whatever the population looks like.
- Centre. The mean of all the possible sample means is μ. Sample means are not systematically high or low; any one of them is off by chance.
- Spread. The standard deviation of the sample means is , the standard error. For samples of 30 orders it is dollars.
- Shape. As n grows, the sampling distribution gets closer to a normal curve, even when the population is far from normal. This is the central limit theorem.
The square root matters. Four times as many orders halve the standard error: samples of 120 give . Precision costs more and more as you buy it. B03’s ToolPak printed a Standard Error line, : that is this standard error, estimated with the sample’s s because σ is usually unknown.
The central limit theorem on a skewed population
Lantern’s orders are a severe test of the theorem. Most are under $40, and one, the $1,512 office order, is 14.6 standard deviations above the mean. The figure shows the population and the means of 20,000 simulated samples of 30.
Panel B is not normal. In about 12% of samples the office order is drawn, and it alone adds about $1,512 ÷ 30 ≈ $50 to the mean: those samples form the second hump. Without that one order (panel C) the means of 30 are already close to normal, though a 95% interval built from them in the next lesson’s way would still capture μ only about 92% of the time. The central limit theorem is about what happens as n grows; it doesn’t promise that 30 is enough.
The sampling distribution of a proportion
A proportion is a mean of 0s and 1s. Code each order 1 for a subscription and 0 for a one-off and the 231 orders have mean . A sample’s proportion has a sampling distribution centred on p with standard error : for samples of 50, , about 7 percentage points. By the central limit theorem it is close to normal when the sample has enough of each kind, a condition the In depth section states.
In depth
Why σ ÷ √n
When n values are drawn independently, the variance of their total is n times the variance of one value, . The mean is the total divided by n, so its variance is , and its standard deviation . In words: in a sample, high and low values partly cancel, and the more values there are the more they cancel, but only with the square root of n. This is the law of large numbers made precise: the sample mean settles towards μ as n grows, and σ ÷ √n says how fast.
Notice what the formula leaves out: the size of the population. A random sample of 1,000 customers is as precise for a retailer with a million customers as for one with 50,000, provided the sample is a small part of each. Precision depends on the sample size and on how variable the population is, not on what fraction of it you see.
Sampling without replacement: the finite population correction
Real samples are usually drawn without replacement: an order can’t be picked twice. When the sample is a large share of the population, each draw changes what is left, and the sample mean varies less than says. The finite population correction shrinks the standard error to match. OpenStax’s business text uses it when more than 5% of a known population is sampled.
Thirty of the 231 orders is 13% of the population: the correction is and the standard error falls from $18.38 to $17.18. Ana’s 40 bags came from thousands that Kilnworth fills, so for them the correction is almost exactly 1 and can be ignored. If the whole population is sampled, , the correction is 0: a census has no sampling error.
How large must n be?
OpenStax’s business text says the theorem needs a sample that is “large enough”, which it puts at 30 observations or more. That rule of thumb works for populations that are not badly skewed. For skewed populations a stricter guide is Cochran’s rule, as Kott and Levine (2024) state it: a 95% interval of the usual kind around a sample mean is reasonable when n is greater than 25 times the square of the population’s skewness.
The rule needs the population’s skewness, which Excel’s SKEW.P calculates (SKEW adjusts for a sample). For the 231 orders as the population, SKEW.P is 13.57, so the rule asks for orders. Without the office order SKEW.P is 2.28 and the rule asks for more than . Both are rules of thumb, not theorems; they say the same thing as the figure: the more skewed the population, and the more its mean depends on a few extreme values, the larger the sample it takes before x̄ behaves normally.
Estimating the standard error from one sample
The formula needs σ, the population’s standard deviation, which is rarely known. In practice you put the sample’s s in its place: , the line the ToolPak labels Standard Error. Ana’s 40 bags give g: her sample mean of 1,002.75 g is probably within about 1 g of the machine’s true mean. Because s is itself an estimate that varies from sample to sample, a z built from it is a little more variable than one built from σ; the next lesson’s t distribution allows for that.
Two habits follow. Report a sample mean with its standard error, so the reader can see how much it could move. And remember that the standard error estimates chance variation only if the sample was drawn at random: from 40 bags chosen because they looked underfilled, s ÷ √n would be a precise-looking answer to the wrong question.
When is a sample proportion close to normal?
A proportion’s sampling distribution is a binomial count divided by n, so the previous lesson’s condition carries over: it is close to normal when the sample is expected to contain enough of each outcome. With p = 0.45 and n = 50, a sample should hold about subscriptions and 27.5 one-off orders, plenty of each. With n = 10 it would hold about 4.5 and 5.5: then can take only 11 values, 0, 0.1, …, 1, and its histogram is a set of separate bars rather than a curve. The Explore widget of sample proportions shows both.
Using the normal model for a sample mean
When the sampling distribution is close to normal, standardise x̄ as you would one value, with the standard error in place of σ: . NORM.DIST then gives probabilities for x̄, with the standard error as its standard_dev argument. The challenging example asks how often a sample of 30 orders averages more than $50, and finds that the normal model gets it badly wrong for this population.
The same works for a proportion, with . How often would a random sample of 50 orders, drawn with replacement, contain 30% subscriptions or fewer, if 45.0% of all orders are subscriptions? , and =NORM.S.DIST(-2.13,TRUE) gives about 1.7%. The exact binomial, =BINOM.DIST(15,50,104/231,TRUE), gives 2.2%: about once in 46 samples. The normal model is a little low this far into the tail, a reminder that it is an approximation.
How samples are drawn
The formulas above assume a simple random sample (B01): every set of n members of the frame equally likely. In Excel, put =RAND() beside each row (it returns a number from 0 up to 1, and a new one each time the sheet recalculates), copy the column and paste it back as values so it stops changing, sort by it, and take the first n rows. Three other designs are common.
| Design | How | Strength | Watch for |
|---|---|---|---|
| Simple random | RAND beside each order, sort, take the first 40 | Every formula in this lesson applies directly | Can by chance under-represent a small group |
| Systematic sample | A random start from 1 to 6, then every 6th order in date order (38 or 39 orders) | Easy to do from a list; spreads the sample over the spring | A cycle in the list with the same period (in a list of days, every 7th is the same weekday) |
| Stratified sample | Split by region and draw at random within each, in proportion to its orders | Every region represented; more precise when the strata differ | Needs the stratum of every member before sampling |
| Cluster sample | Pick some days at random and take every order on them | Cheap when data come in groups | Orders on one day are alike, so less information than 40 separate draws |
Stratification pays when the strata differ. Lantern’s regions do: 75% of East orders were subscriptions against 33% of North orders. A proportional stratified sample of 40 takes 40 × 58 ÷ 231 = 10.04 North orders, and so on; rounding by largest remainders gives 10 North, 8 South, 9 East, 9 West, 4 Central. The share of subscriptions it finds can’t swing because chance put too many East orders in the sample.
Biases that no sample size cures
Every formula here measures sampling error, the chance part. None measures bias, and a larger sample doesn’t reduce it. If the sampling frame leaves people out (a list of web customers that misses app-only buyers), if the people who answer differ from those who don’t (non-response bias), or if the measurement is off (a scale that reads 2 g light), every sample is wrong in the same direction, however large.
B01’s September survey is the example to remember: 240 customers were invited and 79 replied, 32.9%. The next lesson puts a margin of error on the 61 of 79 who would recommend Lantern, but that margin covers only the luck of which customers replied, not the possibility that happy customers were keener to reply. Survey design and response rates are M04 Market Research’s subject; this lesson’s point is that the standard error is silent about them.
Formulas
Standard error of the sample mean
- The standard deviation of the sampling distribution of x̄units of x
- The population standard deviationunits of x
- The sample size
Assumes. Independent draws: a random sample with replacement, or a small share of a large population.
With σ unknown, s ÷ √n estimates it: the ToolPak’s Standard Error line, =STDEV.S(A2:A31)/SQRT(COUNT(A2:A31)).
z for a sample mean
- A sample meanunits of x
- The population meanunits of x
- The population standard deviationunits of x
- The sample size
- How many standard errors x̄ lies from μ
Assumes. The sampling distribution of x̄ is close to normal: a normal population, or n large enough for the population’s skewness.
In Excel, P(x̄ < a) = NORM.DIST(a, μ, σ/√n, TRUE).
Standard error of a sample proportion
- The population proportion
- A sample proportion
- The sample size
- The standard deviation of the sampling distribution of p̂
- How many standard errors p̂ lies from p
Assumes. Independent draws, and enough of each outcome for the normal model (at least 10 of each is the usual check).
Finite population correction
- The population size
- The sample size, drawn without replacement
- The population standard deviationunits of x
- The corrected standard error of the meanunits of x
Assumes. Use it when the sample is more than about 5% of a known population.
For a proportion, multiply √(p(1 − p) ÷ n) by the same factor.
Worked examples
Fictional figures
A population of four orders is worth $12, $18, $24 and $42. List the means of every sample of two drawn with replacement (16 ordered samples) and check the two facts about the sampling distribution: its centre is μ and its standard deviation is σ ÷ √2.
| First ↓ / second → | $12 | $18 | $24 | $42 |
|---|---|---|---|---|
| $12 | $12 | $15 | $18 | $27 |
| $18 | $15 | $18 | $21 | $30 |
| $24 | $18 | $21 | $24 | $33 |
| $42 | $27 | $30 | $33 | $42 |
- Population: , and dollars (STDEV.P: these four are the whole population).
- Centre of the sampling distribution: the 16 means add to , and , which is μ.
- Spread: the population standard deviation of the 16 means is , and : the same.
- Shape: the population is lopsided ($42 is far from the rest), but the 16 means pile up in the middle; only 1 of 16 samples averages as much as $42, and 1 as little as $12.
Answer. The sample means average exactly $24 and have standard deviation $7.94 = $11.22 ÷ √2.
What it means. With real populations there are far too many samples to list, but the same two facts hold, and they are what a single sample relies on: a sample mean is right on average, and its typical error shrinks with √n.
Fictional figures
Ana draws 30 of the 231 spring orders at random. Use the normal model to find the probability that their mean is more than $50, with and without the finite population correction. Then compare it with what 100,000 simulated samples show, and explain the gap.
- Standard error: dollars; with the correction for drawing 30 of 231 without replacement, .
- Normal model: , and
=1-NORM.DIST(50,39.38,18.38,TRUE)gives 0.282. With the corrected standard error, 0.268. - Simulation: in 100,000 random samples of 30 (with replacement), 12.3% averaged more than $50. Drawing without replacement changes little: then 30 ÷ 231 = 13.0% of samples contain the office order, and 13.1% of 100,000 such samples averaged more than $50.
- The gap: a sample averages over $50 almost only when it contains the $1,512 office order, which adds about dollars. The chance of drawing it in 30 draws is . Samples without it average about $33, and very few of them reach $50.
Answer. The normal model says about 28% (27% with the correction); the simulation says about 12%, almost all of it the 12.2% of samples that include the office order.
What it means. The normal model more than doubles the true chance, because with one extreme value in the population the sampling distribution of a mean of 30 is still lumpy and skewed. The standard error is right; the bell shape isn’t yet. For populations like this, simulate, or use far larger samples.
Fictional figures
B01 reported Lantern’s average order value (AOV) month by month: July $41.20 on 294 orders, August $40.80 on 316 orders, September $41.50 on 251 orders, October $42.10 on 319 orders, then $47.90 in November. Treat each month’s orders as a sample from Ana’s ordinary business, and assume ordinary orders vary as the spring’s did without the office order (standard deviation $26.73). How much would a month’s AOV move by chance alone?
- Standard error of a month’s AOV: dollars for August; the four months give $1.56, $1.50, $1.69, $1.50. This standard deviation is a planning value: autumn orders average about $41, not $33, and if they vary in proportion (a standard deviation of about $34), every standard error is about a quarter larger. The conclusions below still hold.
- About 300 orders is more than the 130 that Cochran’s rule asks for with the ordinary orders’ skewness, so the normal model is reasonable: chance alone would put about 95% of months within about 2 standard errors, dollars, of the underlying average. July to October’s AOVs lie within $1.30 of each other, around a combined $41.40: well inside chance variation.
- November: the July–October level is itself a mean of 1,180 orders, with standard error , so the difference between November and that level has standard error . November sits standard errors above it (3.5 with the larger planning value). Chance alone very rarely does that; the likeliest cause is the gift boxes (88 gift-box orders in November against 9 in October, B01).
- One order can do it too: a $1,512 office order in a month of about 300 orders adds about dollars to that month’s AOV, more than chance variation, without any change in ordinary customers.
Answer. Month-to-month moves of under a dollar between July and October are noise; November’s rise of $6.50 is about four standard errors, far more than chance usually produces.
What it means. The standard error is the yardstick for “is this change worth explaining?”. Before treating a dip as news, compare it with σ ÷ √n; before treating a jump as a trend, check whether one large order caused it. Module 3 turns this comparison into a formal test.
Explore
Common mistakes
“The standard error is the standard deviation of the data.”
The standard deviation (σ or s) measures how far individual orders vary, $100.68 here. The standard error, σ ÷ √n, measures how far sample means vary: $18.38 for samples of 30. It shrinks as n grows; the standard deviation doesn’t.
“With n ≥ 30 the sample mean is always normal.”
30 is a rule of thumb for populations that are not badly skewed. Lantern’s orders, with one extreme value, need far more: at n = 30 the sampling distribution still has a second hump. Check the skewness (Cochran’s rule) or simulate.
“The central limit theorem makes the data normal.”
The theorem is about the distribution of the sample mean. A sample of 1,000 orders is still right-skewed; it is the means of many such samples that would be close to normal.
“A bigger sample fixes a biased survey.”
A larger sample shrinks sampling error only. If the frame leaves people out, or the people who reply differ from those who don’t, a sample of 10,000 is as biased as one of 100, just more confidently.
“Twice the sample, half the error.”
The standard error falls with √n: doubling n divides it by 1.41. Halving it takes four times the sample.
Guided practice
Work through these with hints when you need them. Every hint and every worked solution is there to be used.
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On your own
No hints this time. Answer, check, and read the feedback; the solution appears once you have answered or if you ask for it. Your first answers count toward mastery.
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In practice
Every estimate a business makes from part of its data, a customer satisfaction score, an average basket from last week, a defect rate from a batch, has a sampling distribution behind it. Analysts who know its standard error can say whether this month’s change is larger than the usual wobble. Without it, every dip gets a story and every spike a meeting.
Auditors sample invoices, quality teams sample products, and market researchers sample customers, and all of them choose a design before a sample size. Stratifying by a variable that matters (region, product line, customer type) guarantees coverage and usually buys precision; clustering saves cost and loses some. Systematic samples are convenient from a sorted list but can resonate with a cycle in it. The sample size then comes from the standard error, which the next lesson turns into a margin of error.
Fictional case
Ana adds a line to her monthly dashboard notes: “A month of about 300 orders has a standard error of about $1.50 on its AOV (a little more if autumn orders vary more than spring’s), so moves within about $3 of the usual level are not worth explaining. One office order can move a month’s AOV by about $5: check the largest orders before reading anything into a jump.”
The limits are the ones this lesson has stressed. The standard error assumes random sampling; it says nothing about bias in who was sampled or who replied. And the normal model for a mean needs a sample that is large for the population’s skewness. With a few extreme values in the data, as in Lantern’s orders, check by simulation before trusting a normal probability.
Knowledge check
Six questions, one attempt each, no hints. Score 80% or more to complete the lesson; you can take it again at any time.
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Summary
- A parameter (μ, σ, p) describes a population and is fixed; a statistic (x̄, s, p̂) describes a sample and varies from sample to sample. The distribution of a statistic over all possible samples is its sampling distribution.
- The sample mean’s sampling distribution is centred on μ with standard error σ ÷ √n; a proportion’s is centred on p with standard error √(p(1 − p) ÷ n). Four times the sample halves the standard error.
- Drawing without replacement more than about 5% of a population, multiply the standard error by √((N − n) ÷ (N − 1)).
- The central limit theorem: the sample mean is close to normal for large n, whatever the population. How large depends on skewness: 30 often suffices, but Lantern’s orders would need thousands (Cochran’s rule, n > 25 × skewness²).
- With a normal sampling distribution, z = (x̄ − μ) ÷ (σ ÷ √n) and NORM.DIST give probabilities for a sample mean; when the population has extreme values, simulate instead.
- Simple random, systematic, stratified and cluster samples trade cost against precision and coverage; stratifying on a variable that matters improves precision.
- Standard errors measure sampling error only. Frame, non-response and measurement biases don’t shrink with sample size.
Key formulas
- Standard error of the sample mean
- z for a sample mean
- Standard error of a sample proportion
- Finite population correction
Terms introduced
- Sampling distribution
- The distribution of a statistic, such as a sample mean or proportion, over all the samples of a given size that could be drawn from a population.
- Standard error
- The standard deviation of a statistic’s sampling distribution: how far the statistic typically lies from the parameter it estimates. For a sample mean it is σ ÷ √n, estimated by s ÷ √n.
- Central limit theorem
- The result that the sampling distribution of the mean of n independent values gets closer to a normal distribution, with mean μ and standard deviation σ ÷ √n, as n grows, whatever the shape of the population (provided its standard deviation is finite).
- Finite population correction
- The factor √((N − n) ÷ (N − 1)) that reduces a standard error when a sample is drawn without replacement and is a large share of the population, usually applied above about 5%.
- Systematic sample
- A sample taken by choosing a random starting point in an ordered list and then every kth member after it.
- Stratified sample
- A sample drawn by dividing the population into groups (strata), such as regions, and drawing a random sample within each, usually in proportion to the group’s size.
- Cluster sample
- A sample drawn by dividing the population into groups (clusters), such as days or branches, choosing some clusters at random and including every member of each chosen cluster.
Sources
- Holmes, A., Illowsky, B. & Dean, S. (2023). Introductory Business Statistics 2e, chapter 7 “The Central Limit Theorem”, with section 7.4 “Finite Population Correction Factor”. OpenStax. openstax.org/books/introductory-business-statistics-2e/pages…
- Holmes, A., Illowsky, B. & Dean, S. Introductory Business Statistics, section 7.1 “The Central Limit Theorem for Sample Means”. OpenStax. openstax.org/books/introductory-business-statistics/pages/7-…
- OpenStax Introductory Business Statistics, section 1.2 “Data, Sampling, and Variation in Data and Sampling”, on Statistics LibreTexts. stats.libretexts.org/Bookshelves/Applied_Statistics/Business…
- Kott, P. S. & Levine, B. (2024). “Exploring a skewness conjecture: Expanding Cochran’s rule to a proportion estimated from a complex sample”. Survey Methodology 50(2), 543–551. Statistics Canada. www150.statcan.gc.ca/n1/pub/12-001-x/2024002/article/00001-e…
- NIST/SEMATECH. e-Handbook of Statistical Methods, section 1.3.6.6.1, “Normal Distribution” (the central limit theorem as the basis for the normal model of a mean). itl.nist.gov/div898/handbook/eda/section3/eda3661.htm
- Microsoft Support. “RAND function”, with the page for SKEW.P (the skewness of a whole population). support.microsoft.com/excel/functions/rand-function
